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Where can I find my Web ID?

Your Web ID is the 8 digit alphanumeric code that is printed by your name and address on the polythene that your subscription copy is sent in. It can also be found on any renewal letters you receive.

If you can't find your Web ID then please call 0844 245 6975. Lines are open from 8.00am to 8.00pm (GMT) Monday to Friday and Saturday from 9am-1pm. Alternatively you can email your request to timeout@servicehelpline.co.uk remembering to clearly state your name and address.